IF YOU'D LIKE TO MAKE A CALL...
October/November 1994
By William Chapin
LAST LAUGH
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In 1984 I bought a telephone answering machine and plugged it in at my home near Sonoma, California. I didn't really want it. I didn't really trust it.
I'm 75. My all-time favorite phone was the phone we had at Bushwillie Farm in East Pittsford, Vermont, when I was a small kid. It was a brown wooden box slung on the kitchen wall. Inside the box were some primitive electrical bits that I took for granted. You turned the crank two or three revolutions — brrrng, brrrng, brrrng — then lifted the receiver off the hook and a real-live operator said "number, please." The operator rang the number for you, unless someone was on the line. In that case you hung up, waited, and tried again.
That was a swell telephone. It's been downhill ever since.
I bought my first answering machine because I had been hired to do some PR work for a six-foot-five-inch gung ho land developer. He said he roomed with Ted Kennedy at Harvard and flew B-47s on recon flights over Communist Poland. Dan (I called him Dan) was a Big Spender. Dan suggested that I buy an answering machine because Lord knows how many calls I'd get once people heard about his ideas. My job with Dan lasted two months, the answering machine lasted a while longer.
PhoneMate was pretty easy to install and had a minimum of gadgetry — a dial here, a button there, a little screen that lit up and informed me how many invaluable calls had been recorded.
I don't care for "cute" messages. No doggerel, aimless tunes, or friendly insults. My message stayed the same for ten years. During that decade, the highest number of calls the machine displayed on the little screen was eight. During that decade, I never inserted a new tape, a fact that my daughter found ludicrous.
In 1994, the answering machine got tired and cranky. Now and then, when the screen registered a message, I'd "rewind" and play it back and my only message would say, "If you'd like to make a call, please hang up and dial again. If you'd like to make a call, please hang up..." Over and over, maniacally. I was clearly missing a message that would rearrange my entire life. Maybe I'd won a sweepstakes.
I unplugged the machine, wrapped the cord around it, and drove it down to Radio Shack, a hideous tangle of wires and computer screens and shiny plastic boxes. They did not look user friendly. I found it odd that I didn't see any radios. Perhaps I just didn't recognize 1994 radios. I plunked PhoneMate on the counter next to the cash register and in front of Ben, a salesman who resembled the late John Candy.
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